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Fountainhead Properties SMS Privacy Policy
Last Updated: September 23, 2025
This SMS Privacy Policy describes how Fountainhead Properties ("we," "us," or "our") collects, uses, and discloses personal information when you opt-in to our text messaging program.
1. Information We Collect
We collect the following personal information when you subscribe to our SMS program:
- Your mobile phone number.
- Any information you provide in your text message communications with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To send you community announcements and updates.
- To communicate with you about maintenance requests and other property management matters.
- To provide resident support and answer your inquiries.
- To send notifications related to your account or residency.
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with our service providers, such as our SMS messaging platform, who assist us in providing the service. We may also disclose information as required by law or to protect our rights.
4. Your Choices
You can opt-out of receiving SMS messages from us at any time by replying with the word STOP. You may also request help by replying with the word HELP.
5. Contact Us
If you have any questions about this SMS Privacy Policy, please contact the Fountainhead Properties management office.
Fountainhead Properties SMS Terms and Conditions
Last Updated: September 23, 2025
Please read these terms and conditions carefully. By opting into the Fountainhead Properties SMS program, you agree to be bound by these terms.
1. Program Description
Fountainhead Properties offers a recurring SMS messaging program to provide residents with customer care, community announcements, maintenance updates, and general property-related information.
2. Opting In
You may opt-in to the program by providing your mobile number and giving express verbal consent to a Fountainhead Properties staff member.
3. How to Opt-Out
To stop receiving messages, text STOP to the number from which you are receiving messages. You will receive one final confirmation message to confirm you have been unsubscribed.
4. How to Get Help
For assistance, text HELP to the number from which you are receiving messages, or contact our management office directly.
5. Cost and Message Frequency
Message and data rates may apply. Message frequency will vary depending on community needs and your interactions with us.
6. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
7. Eligibility and Consent
By opting in, you represent that you are the account holder for the mobile number you provide or have the account holder's permission to enroll. You agree to receive automated and personalized text messages from Fountainhead Properties. Consent is not a condition of any purchase or lease.
8. Contact Information
For any questions, please contact the Fountainhead Properties management office.
